1. Agreement to these Terms
These Terms of Service ("Terms") govern access to and use of the HireMor recruiting platform, including our desktop application, customer portal, websites, APIs, and related services (collectively, the "Service"). The Service is offered by HireMor ("HireMor," "we," "us," or "our").
By creating an account, downloading the application, accessing the portal, or otherwise using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization that invited or authorized you ("Customer" or "Organization"). If you do not agree, do not use the Service.
If you use the Service on behalf of an Organization, you represent that you have authority to bind that Organization to these Terms.
2. The Service
HireMor provides software tools for recruiting teams, including candidate and job management, collaboration, analytics, document processing, and AI-assisted features such as matching and insights.
We may modify, improve, or discontinue features at any time. During private beta or early access periods, the Service may be incomplete, change frequently, or include experimental functionality.
3. Eligibility and accounts
The Service is intended for business use by invited organizations and their authorized users. You must provide accurate account information and keep credentials secure.
You are responsible for activity under your account and for ensuring that only authorized users access your Organization's workspace.
We may use third-party identity providers (such as Google or Microsoft) for single sign-on. Your use of those providers is also subject to their terms and policies.
4. Organizations and administrators
Each Organization has one or more administrators who can manage billing, seats, team membership, and settings. Administrators act on behalf of the Organization.
Customer is responsible for how its users use the Service, for permissions granted within the workspace, and for compliance with applicable laws in connection with recruiting and employment activities.
5. Private beta and early access
HireMor may offer the Service as a private beta or early access program. Beta features may be less reliable, may be withdrawn, and may not include the same support or uptime commitments as a generally available release.
We may limit, suspend, or terminate beta access at any time. Feedback you provide may be used by HireMor without restriction or compensation.
6. Subscriptions, billing, and tokens
Paid plans, seat counts, renewals, and add-on purchases (including token top-ups) are described at checkout, in the customer portal, or in an order form. Prices and plan limits may change with notice as required by law or your agreement.
Unless otherwise stated, subscriptions renew automatically until canceled. You authorize us and our payment processor (such as Stripe) to charge applicable fees, taxes, and payment-method updates.
Token purchases and other usage-based add-ons are generally non-refundable once credited to your workspace, except where required by law or expressly stated at purchase.
Failure to pay may result in suspension or termination of access to paid features.
7. Customer data and privacy
Customer and its users may submit data to the Service, including candidate profiles, résumés, communications, and other recruiting information ("Customer Data"). As between the parties, Customer retains ownership of Customer Data.
Customer grants HireMor the rights necessary to host, process, transmit, and display Customer Data solely to provide, maintain, secure, and improve the Service, including operating AI features requested by Customer.
Customer is responsible for obtaining any notices, consents, and legal bases required to collect, upload, and process personal information through the Service, including information about job applicants and employees.
Our handling of personal information is described in our Privacy Policy. If no separate Privacy Policy is published, contact us for current privacy practices.
8. Acceptable use
You agree not to, and not to allow others to:
- Use the Service in violation of law, regulation, or third-party rights, including employment, anti-discrimination, privacy, and data-protection laws.
- Upload malware, attempt unauthorized access, probe or disrupt systems, or interfere with other users.
- Reverse engineer, copy, or resell the Service except as expressly permitted by law or a written agreement with HireMor.
- Use the Service to make automated hiring decisions without appropriate human review where required by law or Customer policy.
- Misrepresent identity, impersonate others, or use the Service to send unlawful spam or harassment.
9. AI features
Some features use machine learning or other automated methods to analyze data and generate suggestions, summaries, scores, or matches. AI output may be inaccurate, incomplete, or inappropriate for a particular use.
AI features are assistive tools only. Customer remains responsible for reviewing outputs and for recruiting, hiring, and employment decisions. Do not rely on the Service as the sole basis for decisions that affect individuals' legal rights.
10. Intellectual property
HireMor and its licensors own the Service, software, branding, documentation, and all related intellectual property, except for Customer Data.
Subject to these Terms and payment of applicable fees, HireMor grants Customer a limited, non-exclusive, non-transferable right for its authorized users to access and use the Service for Customer's internal business purposes during the subscription term.
11. Confidentiality
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect such information and will use it only as needed to perform under these Terms, except as required by law.
Customer Data is treated as Customer's confidential information. Aggregated or de-identified data that cannot reasonably identify Customer or individuals may be used to operate and improve the Service.
12. Third-party services
The Service may integrate with or link to third-party services (such as identity providers, payment processors, email, or calendar systems). HireMor is not responsible for third-party services, and your use of them is at your own risk and subject to their terms.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIREMOR DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
HireMor does not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that AI-generated content will be accurate or suitable for any particular purpose.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER HIREMOR NOR ITS SUPPLIERS OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIREMOR'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY CUSTOMER TO HIREMOR FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow certain limitations; in those cases, the above limits apply only to the extent permitted by applicable law.
15. Indemnification
Customer will defend, indemnify, and hold harmless HireMor and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from Customer Data, Customer's use of the Service, or Customer's violation of these Terms or applicable law, except to the extent caused by HireMor's gross negligence or willful misconduct.
16. Suspension and termination
Either party may terminate access as permitted by an order form or subscription terms. Customer may stop using the Service at any time; termination of paid plans may require cancellation through the customer portal or by contacting support.
We may suspend or terminate access immediately if we reasonably believe you violated these Terms, pose a security risk, or failed to pay amounts due.
Upon termination, your right to use the Service ends. Provisions that by their nature should survive (including payment obligations, confidentiality, disclaimers, limitations of liability, and indemnification) will survive.
17. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will provide notice by posting the updated Terms on our website, in the Service, or by other reasonable means. Continued use after the effective date of updated Terms constitutes acceptance, except where applicable law requires a different process.
18. General
These Terms are the entire agreement between the parties regarding the Service and supersede prior or contemporaneous agreements on that subject, except for a signed enterprise agreement that expressly overrides these Terms.
If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver.
These Terms are governed by the laws of the United States, without regard to conflict-of-law rules. Disputes will be resolved in the courts located in the United States, unless the parties agree otherwise in writing.
19. Contact
Questions about these Terms may be sent to [email protected].